There is a 14 day return period after the date of delivery in which returns can be processed. Please contact one of our representatives to initiate a return. All returns require a RMA number as well as a copy of the original packing list. Initial shipping costs are non-refundable and deducted from the total return. Fabric Wholesale Direct will not be responsible for any return shipping costs.
All expedited shipping and same-day processing charges are non-refundable as these are services completed upon the buyer's request.
We strongly urge you to order swatches to prevent any discrepancies, including, but not limited to, color accuracy. However, feel free to contact us and we will try to accommodate your requests so long as they are within our policies.
We will always work with you to help find a satisfiable solution! However, please note that any fabric that is not in its original condition (i.e. cuts) will automatically null and void any return.
For damage claims, all requests must be made within 7 days of delivery. After 7 days, all damage claims will be considered null and void.